← Help: selling
Getting paid
Each farm sells through its own payment account. You’re the merchant: payments go straight into your account and reach your bank on its normal schedule.
- The buyer pays a buyer fee of 4%, shown as its own line. That’s what Steadfolk keeps.
- Card processing is billed to your payment account, as on any store.
- Refunds come out of your account’s balance.
- Your store page links to your payment dashboard for payouts and statements.
Disputes. If a buyer disputes a charge with their bank, we email you and show it on your home page. Answer it in your payment dashboard before the deadline, with the order, your policies, the pickup check-in or tracking, and any messages.