← Help: selling
Pickup day
Open the date and press Pickup day. It works on a phone.
- Ask for the buyer’s code and type it in. The order comes up with what to hand over.
- If a balance is due in person, collect it and tick that you have.
- Press Hand over.
No code? Find the buyer on the list below and hand over from there. If a balance is still owed by card, the buyer has to pay it from their order page first.
Deliveries work the same way: check the code when you drop the order off.
No-shows. Once the window has started, you can mark an order as not picked up, refund an amount if your policy says so, and add a note the buyer sees. Anything still owed for that date is canceled.
An order is complete once every date in it is handed over, shipped, or a no-show.