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Refunds and cancellations
Each farm writes its own refund and cancellation policy. You see it on the store and before you pay.
- If the farm cancels your order, it refunds everything paid, part of it, or nothing, under its policy, and tells you why.
- Short units you choose a refund for are refunded to your card.
- Refunds go back to the card you paid with. They can take a few days to show.
To ask about a refund, contact the farm. Its contact is on your order page.