Reviews

Buyers can review an order once it was picked up, delivered or shipped, one review per order. We ask them once, by email, a while after handover. Reviews publish straight away and show on your store with the buyer’s first name and last initial.

You can reply once to each review, publicly, from the Reviews page. Keep it short and specific; future buyers read replies as much as reviews.

We hide reviews that break our rules, and you’ll see the reason. If you think a review breaks them, write to support@example.com.