When a hatch comes in short

Hatches and splits don’t always come in as planned. When there are fewer than were ordered, the farm fills orders in the order they were placed.

If yours is short, we email and text you, and your order page lets you choose:

• A swap to another option on the same date that costs the same or less. Any difference is refunded.
• The same thing on a later date that has room, with no extra fee.
• A refund for the short units.

You have until the date shown to choose. After that, the farm’s default applies: a refund, or the next date with room. If the default can’t be done, you get a refund.

A refund only returns what you paid. If you still owed a balance, it’s reduced instead.