Short hatches and waitlists

A short hatch. Record the hatch, then on the date’s page press Fill orders in order. For options you count by hand, type how many you really have. Orders fill in the order they were placed; your pick list then shows only what goes out.

Each buyer left short is asked to choose a swap (same date, same price or less), the same option on a later date with room, or a refund, within the number of days you set on your store page. After that your default applies: a refund, or the next date with room.

Cancelling an order. From Orders, cancel with a full refund, part of one, or none, and say why. The buyer is told.

Waitlists. Buyers can join a waitlist for anything sold out. When units free up, they’re held for the first person in line whose request fits, for 24 hours, then passed to the next.